From GM to Owner: A Practical Roadmap to Becoming a Dealer Principal

For many General Managers (GMs), running a dealership feels like the pinnacle of a career in automotive retail. You’re steering sales and service, balancing gross margin against expenses, and managing a team while keeping customers satisfied. But for those with bigger ambitions, there’s another step: ownership.

Becoming a dealer principal is a defining leap. Your operational expertise gives you a head start, but ownership isn’t just management on a larger scale, it’s a fundamentally different role. You’re not only running a business but also structuring investments, aligning with manufacturers, and managing a new set of stakeholders.

For GMs who aspire to make the jump, the following roadmap provides a practical, step-by-step process to move from operator to owner.

 

Step 1: Define your Ownership Vision

Ownership is not about buying just any store – it’s about finding the right store. Start by clarifying your personal vision. Do you want to operate a single-point dealership or eventually grow into a group with multiple rooftops? Do you prefer a metro market with scale or a rural store with deeper community ties? Are you committed to a specific brand, or are you brand agnostic and would you consider opportunities across both domestic and import OEMs?

Equally important: what’s the long-term play? Some owners seek a lifestyle business, some target platform growth, and others plan for an eventual exit. Putting your answers on paper turns vague ambition into a compass, helping you evaluate opportunities and eliminate deals that don’t align with your goals.

 

Step 2: Assess your Readiness

Strong GMs are proven operators, but ownership brings new responsibilities. The question is not “Can you run a store?” but “Can you manage an enterprise?” You’ll need to recruit and retain talent beyond the walls of one location, engage with compliance and franchise law, and speak the language of capital markets.

Create a personal scorecard of strengths and gaps. Where do you shine? Where do you need help? From there, commit to closing gaps – whether through mentorship, training, or surrounding yourself with experts. Recognizing what you don’t know is a strength; the right advisors can help you avoid costly, deal-killing mistakes.



Step 3: Build your financial Foundation

Capital is a requirement for ownership. OEMs typically require minimum liquidity and net worth, and sellers want to see proof of funds before taking a buyer seriously. Beyond personal equity, you may need partners – family offices, private investors, or co-investors -who align with your vision.

Debt financing is another piece of the puzzle: senior loans, floorplan facilities, and working capital lines. In some cases, sale-leasebacks on real estate can free up liquidity, though they come with trade-offs. The key is a well-documented capital structure that makes you credible in the eyes of lenders, OEMs, and sellers alike.

 

Step 4: Understand OEM Requirements

Manufacturers are active gatekeepers and key stakeholders in buy-sell transactions. Most require at least five years of experience managing a new-franchise dealership before considering a candidate for ownership. Expect interviews, customer satisfaction metrics, and even training programs as part of the approval process.

Facility upgrades are another frequent requirement and can be costly. Finally, never overlook Right of First Refusal (ROFR), which allows OEMs or other dealers to step in and assume your deal. Knowing these requirements upfront allows you to target brands where approval is realistic and negotiate with eyes wide open.

 

Step 5: Assemble your Deal Team

No one goes through a buy-sell alone. A strong deal team signals professionalism to sellers and helps you avoid costly oversights. At minimum, you’ll want an M&A advisor, dealership counsel, a CPA, and financing partners. Depending on the deal, you may also need specialists in real estate, environmental compliance, IT/DMS, and insurance.

Define roles early and have non-disclosure agreements ready. Sellers respect a buyer who is professionally represented and prepared.



Step 6: Source and evaluate Deals

Opportunities emerge through brokers, peer networks, and succession situations. While most stores are marketed discretely through M&A broker-controlled oversight, many deals happen quietly. For GMs still employed, confidentiality is critical.

Build a simple pipeline tracker to log opportunities and stage them – introduction, NDA signed, valuation in progress. Then, develop a quick screen process to determine which deals warrant deeper diligence. Look at the market demographics, brand growth potential, facility condition, and financial health. A simple go/no-go decision memo for each store will save you from wasting time and resources.

 

Step 7: Structure your Offer and LOI

When you find the right store, the next step is a Letter of Intent (LOI). This is where many first-time buyers make mistakes. LOIs should clearly define whether you’re buying assets or stock, set working capital targets, establish exclusivity periods, and outline contingencies for OEM approval.

A thoughtful LOI doesn’t just protect you from surprises—it positions you as a serious buyer and gives you leverage when entering diligence.

 

Step 8: Execute Diligence thoroughly

Diligence is where deals are won or lost. Financial reviews should validate earnings, tie out the general ledger, and uncover risks in warranties, parts aging, or working capital. Operational diligence should examine inventory aging, recon cycle times, and compliance in F&I.

Legal diligence includes franchise agreements and advertising practices. Real estate diligence requires Phase I reports and facility compliance reviews. Don’t overlook people (org charts, comp structures, retention risks) or IT (DMS contracts, data ownership, cybersecurity posture). Even brand reputation matters – look at customer reviews to uncover risks.

Document every finding, assign remedies, and decide whether issues can be solved through price adjustments, indemnifications, or operational fixes or if there are deep cultural or institutional issues that cannot be overcome.



Step 9: Secure Financing and OEM Approval

Once diligence checks out, financing must be finalized. Lenders will want credit memos, underwriting, and clear loan covenants. At the same time, OEM approval requires detailed packages, leadership interviews, and commitments on facility upgrades and customer experience initiatives.

Meanwhile, prepare for closing mechanics: inventory counts, HR onboarding, vendor transitions, and IT cutovers. The more detailed your checklist, the smoother the transition.

 

Step 10: Govern, grow, and avoid Pitfalls

Ownership begins at closing. Early habits set the tone. Establish governance and advisory structures, maintain cash discipline, and think strategically about growth. If your ambition is to build a platform, how will you scale shared services, add brands, and capture efficiencies?

Common pitfalls include underestimating working capital, signing weak LOIs, ignoring ROFR risk, and overlooking IT transitions. Each of these can sink momentum, cash flow, or even entire deals.

 

The GM’s Edge

Here’s the good news: as a GM, you already know how to operate a store. That operational knowledge is a powerful edge, but ownership adds new dimensions: capital, governance, compliance, and long-term strategy.

The leap from GM to dealer principal is not easy, but it is achievable with discipline, preparation, and the right team. You’re not starting from zero – you’re building on years of frontline expertise. With a clear vision, strong financial foundation, and structured approach, you can make the move from operator to owner and become the kind of dealer principal that OEMs, lenders, and employees want to work with.



Daniel Diedrich

Director, M&A

Dan has more than 20 years of operational management and proven leadership experience across the automotive sector, with deep expertise in building, leading, and scaling high-performing retail operations. He has a consistent track record of driving year-over-year performance improvements, developing top-tier leadership teams, and delivering strong profitability while achieving leading regional rankings. Dan’s strengths include strategic planning, market expansion, and navigating complex operational challenges. His results-driven approach, combined with strong analytical discipline and leadership acumen, positions him to drive growth and elevate operational excellence for Mach10’s current and future client partners.

Billy Morgan

Director, M&A

Billy brings valuable experience to Mach10, shaped by his time as Director of an Indianapolis 500 race team and as a Vice President of Sales. His experience in high-performance environments and leading teams aligns superbly with the fast-paced world of M&A in the automotive retail sector. Known for his ability to anticipate and exceed client expectations, Billy leverages strong relationships and strategic insight to structure win-win transactions that deliver long-term value. His blend of operational expertise and client-focused execution makes him a trusted advisor for dealership owners navigating growth or exit opportunities.

Elena Hall

Executive Assistant to 

the CEO

Elena Hall is a highly accomplished professional who thrives in delivering seamless support to Mach10 Automotive's leadership. Her focus on excellence in executive administration and her ability to manage complex tasks with precision make her an important team member. Elena's talent for coordinating projects, streamlining operations, and fostering collaboration ensures that the team can focus on strategic goals. She is committed to making a meaningful impact on the success of Mach10 Automotive and the partners we serve.

Denyn Pysz

Sales Director

Denyn is a dynamic automotive sales leader with over 20 years of experience, recognized for his expertise in technical certifications, retail sales, and service. With a proven record of driving growth, Denyn has excelled in key management roles across dealership operations, equipping him with a comprehensive understanding of dealership needs at every level. Known for his ability to build high-performing teams and deliver revenue growth, his innovation-driven approach and industry insight make him a trusted authority in automotive sales and service. At Mach10, Denyn advises our clients in Sales, Service, F&I, and Operations, guiding them toward optimized performance and success.

Kathi Kruse

Financial Operations Analyst

Kathi Kruse is a uniquely qualified and accomplished automotive retail advisor. Recognized as a dealership profitability specialist, digital strategist, trainer/coach, podcaster, and author, Kathi is the creator of the Kruse Control Newsletter, and Founder/CEO of Automotive CFO-To-Go, and Kruse Control Inc.  Born in the heart of Los Angeles to a family of “car people”, Kathi’s passion for the car business spans a 25-year automotive retail career, managing wildly successful $100M+ stores in Southern California. Her exceptional experience, combined with her innovative methods, has led to transformational outcomes and increased profits for over 1,000 clients to date.

Chris Pero

Sr. Director, M&A

Chris’ automotive experience spans over a decade in both retail and wholesale. Chris has provided support by growing an auction company at the management level in southern California, and most recently, he was a part of the management team at a Ford and Lincoln dealership.Through his unique experience and determination, he has a proven track record of growth and success and understands the unique needs of the dealership at every level.

George Pero

President & CEO

Extremely accomplished leader in the automotive industry recognized for his success in retail and remarketing. George’s career achievements include successfully launching and running Auctions In Motion (“AIM”), a regional “mobile” auction company that brings the auction to the dealer. George also holds a wealth of knowledge & expertise in mergers & acquisitions in the automotive sector. He recently served as the Vice President of a national brokerage firm where he was one of the top producers. His experience in the M&A industry brings a keen sense of the due diligence process as well as the art of negotiating while representing both seller and buyer.

Michael Yanke

Vice President, M&A

Michael has demonstrated success in expanding multimillion-dollar sales and fostering growth while providing sales leadership in highly competitive global markets. Michael brings decades of marketing management with a proven record of achievement. For over 25 years, he has been successful at building new businesses, securing client loyalty and forging strong relationships with external business partners. His extensive knowledge of marketing strategies, channels, and branding has helped companies achieve success through his leadership, communication, and collaboration abilities.

Jon Karasek

Vice President Innovation

Having recently held the position of Regional Director of Digital Strategy and Innovation for the industry’s largest independent auto auction group, Jon’s skills range from mechanical/technical certifications to wholesale and retail sales. Jon was recognized for leadership accomplishments when honored with the 2021 Automotive Remarketing 40 Under 40 Award. He is an accomplished auctioneer with over 20 years of experience in the automotive industry. Jon graduated from the World Wide College of Auctioneering, and then excelled as the GM of one of Southern California’s premier wholesale auto auctions.

Chris Pero

Sr. Director, M&A

Chris’ automotive experience spans over a decade in both retail and wholesale. Chris has provided support by growing an auction company at the management level in southern California, and most recently, he was a part of the management team at a Ford and Lincoln dealership. Through his unique experience and determination, he has a proven track record of growth and success and understands the unique needs of the dealership at every level.

David Foley

Director, M&A

David is a seasoned automotive executive with over twenty years of industry experience. As a results-driven Sales Manager, he consistently delivers impressive revenue growth and prioritizes customer satisfaction. Renowned for his ability to build and lead high-performing teams, David’s visionary approach and innovation-driven mindset keep him at the forefront of the automotive sector. His unwavering integrity and keen eye for industry trends position him as a trusted leader actively shaping the future of automotive sales.

Sam Abergel

Director, Fixed Operations

With over four decades of automotive industry experience, Sam’s impressive career began in sales at a Chrysler Plymouth dealership, where he was promoted to Service Manager within 18 months. Noteworthy achievements include leadership roles as the President of the Parts and Service Managers Guild in Los Angeles and representation on the Porsche North America Round Table. Sam’s extensive experience and track record of performance improvements includes orchestrating successful dealership transitions, managing and growing service and fixed operations as a transformative leader at Chrysler-Dodge, Audi, Lexus, and Porsche dealers. At Mach10, our clients benefit from Sam’s expert knowledge in driving dealership profitability through strategic guidance, coaching, and creating tailored client solutions.

Shasta Pellegrino

Executive Administrator

Shasta is a dynamic professional who excels at identifying and implementing effective solutions to complex problems. Her dedication to Mach10’s administrative needs and her commitment to excellence make her an invaluable asset. Shasta's passion for working closely with people and ability to collaborate seamlessly with colleagues and stakeholders alike makes her a perfect fit for the Mach10 team. With her blend of administrative expertise, people skills, and proactive approach to problem-solving, Shasta is poised to contribute significantly to the success and growth of our team and our client partners.

Carsten Preisz

Chief Marketing Officer

Carsten’s extensive achievements includes introducing and establishing Dutch Supercar Spyker in the Americas and holding senior management/executive positions with esteemed and iconic automotive OEMs to include Rolls-Royce, Bentley, Peugeot, and Fisker Automotive. Most recently, Carsten’s contributions with Market Scan Information Systems, Inc., were key to the company being acquired by S&P Global Mobility.

Whether the challenge calls for creating the customer standards for Bentley/Rolls-Royce or being responsible for the Los Angeles Marathon TV-broadcast, which led to an Emmy nomination, Carsten is instinctually entrepreneurial and an out of the box thinker who enjoys solving strategic challenges to elevate the client experience and maximize profitability.